Privacy Policy

Last updated:

1. Introduction

This Privacy Policy explains how RedaQt (“we”, “us”, “our”) collects, uses, and shares information when you use our website, account dashboard, and related services (the “Services”). By using the Services, you agree to the practices described here.

2. Information We Collect

• Account Information: Email and password you provide when registering.
• Log & Device Data: IP address, user agent, browser and device type, pages viewed, timestamps.
• Usage Data: Interactions with the dashboard and features you access.
• Support Data: Content of messages you send us (e.g., email, forms).
• Cookies & Similar Technologies: See Section 5.

3. How We Use Information

• To provide, maintain, and improve the Services.
• To authenticate you and secure your account.
• To send transactional messages (e.g., verification, security alerts).
• To analyze usage and enhance performance and user experience.
• To comply with legal obligations and enforce our Terms.

4. Legal Bases (EEA/UK Users)

Where applicable, we process personal data on the following bases: performance of a contract (providing the Services), legitimate interests (security, analytics, service improvement), legal obligations, and consent (where required).

5. Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and measure performance. You can control cookies through your browser settings; disabling some cookies may impact functionality.

6. Analytics

We may use privacy‑respecting analytics to understand feature usage and performance. Analytics data is typically aggregated and does not identify you directly. Where applicable, we minimize the use of third‑party identifiers.

7. Email Communications

We send transactional emails (e.g., account verification, password reset, important service notices). You may not opt out of transactional emails that are necessary for your account or the Services.

8. Sharing & Disclosures

• Service Providers: We may share information with vendors who help operate the Services (e.g., hosting, email delivery). They are bound by contractual confidentiality and data‑protection obligations.
• Legal & Safety: We may disclose information to comply with law, legal process, or to protect the rights, property, or safety of users, the public, or RedaQt.
• Business Transfers: In connection with a merger, acquisition, or asset sale, information may be transferred as permitted by law.

9. International Transfers

We may process and store information in countries other than your own. Where required, we implement appropriate safeguards (e.g., standard contractual clauses) to protect personal data transferred internationally.

10. Data Retention

We retain personal data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.

11. Security

We employ technical and organizational measures to protect information (e.g., encryption in transit, access controls). However, no method of transmission or storage is completely secure; use the Services at your own risk.

12. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to data portability. You may also object to processing or withdraw consent where applicable. To exercise rights, contact us at contact@redaqt.co.

13. Children’s Privacy

The Services are not directed to children under 13 (or under the age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us to request deletion.

14. Third‑Party Links

The Services may link to third‑party sites or services. We are not responsible for the privacy practices of those third parties.

15. Changes to this Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify you by email or through the Services. Your continued use after changes take effect constitutes acceptance.

16. Contact

Questions or requests? Email us at contact@redaqt.co.